Legal
These are the terms on which Adelaide Wheelie Bins, ABN 32 656 771 443 (we, us) supplies the services described in your booking. They are written in plain English on purpose: if anything here is unclear, contact Adelaide Wheelie Bins on 0481 274 420 and we will explain it before you book. By booking a service you accept these terms.
Document version 2026-10-06-832e0e2394
Prices shown on this website come from our current price schedule and include or exclude GST as marked. Online bookings show the full price for your address before you pay. Quoted jobs (events, construction, fit outs and bulky pickups) are priced from the scope you give us; if the scope changes, the price may change, and we tell you before the work is done. A quote is valid for 30 days unless it says otherwise.
Payment timing, any prepaid period and the due date are shown in your booking or invoice. Online card payments are processed by our payment provider; we do not store card numbers. If an account falls overdue we may pause collections until it is brought up to date, after contacting you first.
Bins take general household and commercial waste, recycling and green waste as booked. The firm exclusions are: concrete, bricks, soil, sand, rubble, asbestos, chemicals, paints, liquids, batteries, gas bottles and other hazardous waste, and hot ash. Weight limits: 1100L 150 kg. If a bin is overweight or contains excluded material we may be unable to empty it; we will contact you about removal options and any extra disposal cost before charging it.
A hire includes delivery, 7 days on site, collection and disposal. The price you are shown for your address is the delivered price; there is no separate delivery charge and nothing is added for distance. When an extra-day rate is configured it is shown before you pay; otherwise the booking form asks you to request a quote. Extra days are $5.00 per bin per day. Call before your collection day and we move it out. Leave the bin accessible on the agreed collection day.
The service terms shown with your booking set any minimum term, notice period and cancellation charges. Contact us before changing or cancelling a booking so we can confirm the effect on your service and any payment.
Bins remain our property. Fair wear and tear is on us; loss of a bin, or damage beyond fair wear (fire, paint, chemical damage), may be charged at replacement cost. Please do not move a bin from the agreed position without telling us, and do not overfill it past the point the lid closes.
The booking form checks the operator’s currently published suburbs before payment. An address outside that list is captured as an enquiry so the operator can review it; it is not booked or charged unless they confirm they can service it.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those rights. If we fail to deliver a service you have paid for, you are entitled to a remedy: normally a replacement collection or a refund of the missed service. Beyond what the law does not allow us to limit, we are not liable for indirect losses, and our liability for any claim is capped at resupplying the service or refunding what you paid for it.
We are registered for GST. Tax invoices show GST separately; prices identify whether GST is included.
Prices for future periods can change. Anything you have already paid for is locked at the price you paid: a prepaid block of collections is never repriced. The price of any booking is shown in full, including GST and any delivery fee, on the booking form before you pay.
These terms are governed by the laws of the Australian state or territory in which we supply the service. If part of these terms turns out to be unenforceable, the rest still applies. We may update these terms from time to time; the version on this page at the time you book is the one that applies to that booking.
Questions
Questions about these terms: contact Adelaide Wheelie Bins at admin@adelaidewheeliebins.com.au or on 0481 274 420.
